Terms & Conditions

Terms

We will always attempt to dispatch your order within 48 hours. All orders received over the weekend will be dispatched within 48 hours of the next business day. We do not ship on weekends. Occasionally an order may need to come from a supplier and take slightly longer to get to you, in this event we will contact you with an estimated arrival time.

All items are checked for imperfections and faults prior to leaving our warehouse. Many of our items are hand crafted and each can differ slightly.

Discount Coupons

If you have received a discount coupon from us, you will need to apply this in your shopping cart prior to going through to the payment screen. To do this, after you have placed the items you would like in your shopping cart, you will need to click on the small blue trolley in the top header menu, this will open a screen covering the contents of your order and the option to enter the discount code. You cannot apply the discount when you access payment pages via the mini cart on the right hand side of your screen. This is a fast way to proceed through to payment if you have ordered from us before and skips the discount screen all together.

Warranty

Should the product be damaged on arrival, or if you discover any defects in your product, please contact us. All costs to return the item to us will be your responsibility.  After assessment we will firstly approve either repair or replacement, or alternatively a refund if repair or replacement is not possible. Products are warranted against defects in manufacturing or materials over the reasonable life of the item, this does not include normal wear and tear.

Privacy Policy

We will never ask for any more information than is absolutely necessary to do business with you or use your information for any other purposes. Our checkout process uses a secure website to process your private payment details - our credit card processor is DPS, one of the biggest and most trusted processors in New Zealand. They process the transaction and at no time do we at Mariposa Clothing store your credit card details on our servers.

Graphics & Photos

We attempt to provide graphics and photographs that represent the products and colours shown on this site as accurately as possible. The quality of your monitor also plays a part in how you view the graphics we have provided here. We recognise that the same graphics viewed through a variety of monitors can appear slightly different in colour and hue. Please allow for a very slight variation.